Last updated: August 9, 2019

1.- Responsible Party and Description

1.1.- Responsible Party

The data controller for this site is Tu Nombre S.L. (hereinafter referred to as “The Company”), Tu Dirección Aquí.

Tax ID: [compa style=”font-size: 1rem;”>ny_id]

Email: legal@tudominio.com

1.2.- Description

Acceptance of The Company’s privacy policy (hereinafter referred to as “Privacy Policy”) is a necessary condition for using our website, product and/or service purchase service, online store, and social media (hereinafter referred to as the “Service”).

This Privacy Policy regulates the collection, processing, and use of your personal and non-personal information as a user of www.unirelengua.es, starting from the effective date shown in the header.

To process your personal data, The Company complies with current local and European legislation, as well as its implementing regulations.

2.- Information Collected

The Service can be used without the need to provide any data; however, to purchase a ticket, you will need to provide some personal information. The information (personal or non-personal) collected by the Service may vary depending on this.

The personal and non-personal information collected by the Service will reach us through three channels: 1) information collected automatically, 2) information you voluntarily provide, and 3) information provided by third parties.

2.1.- Automatically Collected Information

This information will consist of:

• Information collected through cookies or similar mechanisms stored on your device, always with your consent or based on other legal grounds. Please refer to our Cookie Policy for more information.
• The IP address from which the connection is made, the type of device used and its characteristics, the operating system version, the browser type, language, date, country, time of the request, the URL you come from, the URL you are going to, or the mobile network used, among others.
• Usage data of the Service and any errors detected during its use.
• In addition, The Company uses Google Analytics, an analytical service provided by Google, Inc., headquartered in the United States at 1600 Amphitheatre Parkway, Mountain View, California 94043. For the provision of these services, Google uses cookies that collect information, including the user’s IP address, which will be transmitted, processed, and stored by Google under the terms outlined on the website www.google.com. This includes the potential transfer of such information to third parties for legal reasons or when such third parties process the information on behalf of Google.

En cualquier caso, puedes inhabilitar las cookies de Google Analytics desde aquí.

2.2.- La que proporcionas voluntariamente

This information will consist of:

• Information required by The Company to complete the purchase of a product or service: first name, last name, email address, mailing address, tax ID, and phone number.

All data is mandatory.

If you make a reservation on behalf of someone else through the Service, for example, as a gift, you guarantee that you have legitimately obtained the personal information of those other individuals before providing their data to us.

• The personal or non-personal information that may be contained in messages sent through the contact or feedback channels provided in the service, such as your name, alias, or email address.
• Your photograph, name, nickname, or geolocation if you decide to participate in any of our activities on social media.
• The information required to subscribe to our newsletter, such as your email address

2.3.- Information provided by third parties

This information will consist of:

• Information provided by payment systems or credit card processors, such as the time of purchase or its amount.
• Information provided by the messaging services that deliver your order, such as the date and place of delivery.

3.- Rights and Purposes

We inform you that completing the forms is voluntary. However, if you do not fill in the mandatory fields (usually marked with an asterisk), the use of certain features of the Service will not be possible or will be limited.

The personal data you provide will be incorporated and processed in the Activity Records owned by the Company, among other purposes, in order to respond to your requests, provide the requested service, and keep you informed about matters related to the company’s activities and services.

You can exercise at any time your rights of access, rectification, deletion, restriction of processing, objection, and data portability of your personal data by sending an email to: legal@tudominio.com or by postal mail to: Tu Dirección Aquí.

In both cases, you must identify yourself with your full name, along with a copy of your ID card or national ID.

In the event that you have given consent for a specific purpose, you have the right to withdraw that consent at any time, without affecting the lawfulness of the processing based on the consent prior to its withdrawal.

In addition, if you believe there is a problem with the way The Company is handling your data, you can submit your complaints to the relevant data protection authority, with the Spanish Data Protection Agency being the appropriate authority in the case of Spain.

4.- Age

With regard to the use of the online service, you declare that you are of legal age and have the legal capacity required to be bound by this agreement and to use the website in accordance with its terms and conditions, which you fully understand and acknowledge.

You declare that all the information you provide to access the Service, both before and during its use, is true, complete, and accurate.

5.- Use of data

The Company will use the collected data to:

• Manage, provide, and update the Service (the legal basis being the contract).
• Respond to your inquiries (the legal basis being our legitimate interest in addressing our users’ requests).
• Process payments you make (the legal basis being the contract).
• Share data such as your image on our social media channels (the legal basis being our legitimate interest in promoting and publicizing our products).
• Send you our newsletter and promotional offers by email (the legal basis being your consent or our legitimate interest based on a prior contractual relationship, as applicable).

You can unsubscribe from these communications directly from the email you receive or by contacting us at legal@tudominio.com. However, you will not be able to unsubscribe from certain communications from us, such as messages related to the security of your data or the terms and conditions of the Service.

• Maintain the security of the Service, investigate illicit activities, enforce our terms and conditions, and assist law enforcement agencies in the context of their potential investigations (the legal basis being our legitimate interest in ensuring and maintaining the security of the Service and its users).

The Company does not use automated decisions, although it may generate basic user profiles, with the legal basis being our legitimate interest for commercial purposes and providing personalized offers.

Furthermore, The Company may use user information in the form of aggregated and anonymous data to present to third parties. It may also share statistics and demographic information about users and their use of the Service with third parties. However, none of this will allow those third parties to personally identify you.

5.1.- In emails and contact forms

The website of the Service Site has an SSL encryption that allows users to securely send their personal data through standard contact forms.

The personal data collected will be subject to automated processing and incorporated into the corresponding files in the activity record, which are owned by the Company.

In this regard:

• Your IP address will be collected, which will be used to verify the origin of the message in order to offer you appropriate recommendations (e.g., presenting information in the correct language) and to detect potential irregularities (e.g., possible attempts of cyberattacks on the Service), as well as data related to your ISP.
• Additionally, you may provide us with your data through phone, email, and other communication channels provided.

Regarding the communication channels used:

• Our payment service providers for paying for our services are VISA and Mastercard. At no time will the Service or its staff have access to the banking data (e.g., credit card number) that the user, as a customer, provides to those third parties.

On the other hand, certain services provided through the website (for example, the possibility to participate in a contest or promotional code giveaway) may have specific terms regarding personal data protection. It will be necessary to accept these terms before participating in those services.

5.2.- On social media

The Company has profiles on some of the major social media platforms and is responsible for the processing of data published on them (for example, photos uploaded by The Company featuring people’s faces).

The processing that The Company will carry out with the data within each of the aforementioned social networks will be, at most, the one that the social network allows for corporate profiles. Therefore, The Company may inform, when not prohibited by law, our followers through any means allowed by the social network about our products or offers, as well as provide personalized customer service.

Under no circumstances will the Company extract data from social media, unless explicit and specific consent is obtained from the user for this purpose.

5.3.- En sorteos

By participating in promotional actions organized exclusively by The Company, the data you provide will be processed solely by us for the purpose stated in the announcement of the action and its corresponding legal conditions.

6.- Conservación de los datos

A continuación se indican por cuánto tiempo se conservan los datos tratados por el Servicio:

• Los datos desagregados serán conservados sin plazo de supresión.
• Los datos de los clientes serán conservados el mínimo necesario, pudiendo mantenerse hasta:
• 5 años, según el art. 1964 del Código Civil (acciones personales sin plazo especial).
• 6 años, según el art. 30 del Código de Comercio (libros de contabilidad o factura, por ejemplo).
• Los datos de los suscriptores al newsletter serán conservados desde que el usuario se suscribe hasta que se da de baja.
• Los datos de usuarios subidos por La Empresa a sus redes sociales se conservarán desde que el usuario ofrece su consentimiento, o el dato haya sido subido de acuerdo al interés legítimo de La Empresa, hasta que lo retira.

7.- Datos compartidos con terceros

Hay terceros que gestionan parte del Servicio.

A ellos La Empresa les exige que cumplan esta Política de Privacidad en lo que les resulte aplicable, además de tener la suya propia. No obstante, La Empresa no será responsable del cumplimiento de dicha política.

Bajo algunas circunstancias, La Empresa podrá compartir, usar o preservar con terceros alguna de la información personal recopilada:

• Para prestar el Servicio:

Los proveedores de servicios que prestan funciones en nuestro nombre, como por ejemplo los servicios de pago, el alojamiento web, la analítica comercial, el servicio de atención cliente, marketing o el servicio para la compra de merchandising. Estos proveedores de servicios pueden recopilar y tener acceso a la información que les sea necesaria para desempeñar sus funciones, pero no tienen permitido compartir o utilizar la información para ningún otro propósito.

• Para cooperar con las autoridades competentes:

1. a) Si creemos que es razonablemente necesario para satisfacer cualquier ley, proceso legal o interés legítimo en cualquier parte del mundo. En cualquier caso, sólo proporcionaremos la información estrictamente requerida.
2. b) Si creemos que esta acción es apropiada para hacer cumplir con los términos y condiciones de La Empresa.
3. c) Si es necesario para detectar o prevenir el fraude o cuestiones relacionadas con la seguridad de La Empresa, sus proveedores y usuarios.

8.- Medidas de seguridad

La Empresa adopta todas las medidas técnicas y organizativas necesarias para proteger la seguridad e integridad de la información personal y no personal recopilada. Tanto frente a accesos no autorizados como su alteración, pérdida o destrucción accidentales.

En todo caso, La Empresa no puede garantizar la seguridad absoluta de la información recopilada, por lo que debes colaborar y utilizar en todo momento el sentido común sobre la información compartida.

Entiendes y reconoces que, incluso después de su eliminación, la información personal y no personal puede permanecer visible en caché o si otros usuarios la han copiado o almacenado.

9.- Cambios en la Política de Privacidad

Podremos actualizar esta Política de Privacidad en el futuro.

Te informaremos sobre sus cambios enviando un aviso a la dirección de correo electrónico facilitada y/o colocando un aviso en un lugar prominente de nuestra web.

10.- Contacto

Si tienes dudas sobre esta Política de Privacidad, contacta con nosotros en:

E-mail: legal@tudominio.com

Dirección: Tu Dirección Aquí